MPTAAS Helpline Number — Official Contacts & Differences Explained
Department-wise helpline for ST (Tribal Affairs), SC, and OBC. Toggle language below.
Official MPTAAS Helpline Number & Support
Use the department-wise contacts below. Tip: call during 10:30 AM–12:30 PM or 3:00–5:00 PM for faster pickup.
| Department | Helpline | |
|---|---|---|
| Tribal Affairs (ST) | 1800-2333-951 | helpdesk.tribal@mp.gov.in |
| Scheduled Caste (SC) | 1800-2331-626 | helpdesk.scd@mp.gov.in |
| Backward Classes (OBC) | 0755-2553329 / 0755-2675521 | helpdesk.bcmw@mp.gov.in |
Step-by-Step: Contacting MPTAAS the Right Way
1) Note your application details
Write down your Application ID (or Samagra ID) and the exact error message you see.
2) Try the portal first
Clear cache, try a second browser, and recheck your bank details. Many “500 errors” resolve here.
3) Call the relevant department
Use the numbers above. If lines are busy, call again in the last hour of office time.
4) Email with evidence
Send screenshots (JPG/PDF) with a short description and your contact number.
5) Escalate if needed
Visit your district Tribal Welfare office or the state nodal officer directory if the issue persists.
MPTAAS Document
FAQs
Tribal Contact Details
Helpline: 1800-2333-951. Email: helpdesk.tribal@mp.gov.in. Use for ST/MPTAAS portal issues—login, OTP, server errors, and scholarship application queries.
Schedule Caste Contact Details
Helpline: 1800-2331-626. Email: helpdesk.scd@mp.gov.in. Use for SC scholarship and certificate-related support.
Backward Classes Contact Details (PMS)
Helpline: 0755-2553329 / 0755-2675521. Email: helpdesk.bcmw@mp.gov.in. Use for OBC Post-Matric Scholarship queries.
When should I call versus email?
Call for immediate issues (login/OTP/server). Email when you need to attach screenshots/PDFs or want a written trail.
What should I keep ready before contacting?
Your Application ID or Samagra ID, registered mobile number, and a short description of the problem.