Samagra eKYC failed is an error that blocks MPTAAS scholarship registration at the very first step. eKYC (electronic Know Your Customer) is the process of linking your Samagra ID with your Aadhaar number through OTP verification. When it fails, you cannot complete MPTAAS registration until the underlying issue is resolved.
What Is Samagra eKYC and Why MPTAAS Needs It
Samagra eKYC is the process of verifying that the person registering on MPTAAS is the genuine holder of the Samagra ID by matching it against Aadhaar. The eKYC is completed on samagra.gov.in before MPTAAS registration. Once your Samagra and Aadhaar are linked through eKYC, the MPTAAS portal can verify your identity, category, and residency from the Samagra database during registration.
Samagra eKYC Failed — Reason 1: Name Mismatch
The most common cause of Samagra eKYC failure is a mismatch between the name in the Samagra database and the name on your Aadhaar card. Even a small difference — a middle name present in one and absent in the other, or a spelling variation — causes the eKYC to fail. Compare your Samagra profile name at samagra.gov.in with your Aadhaar card character by character. Use our Samagra ID finder tool to check your current Samagra details quickly.
Fix: Get the incorrect record corrected. For Samagra name correction, visit your Gram Panchayat or Ward Office with your Aadhaar as supporting proof. For Aadhaar name correction, visit a UIDAI Aadhaar enrolment centre. After correction, wait 48 hours for the database to update, then retry eKYC.
Samagra eKYC Failed — Reason 2: OTP Not Coming
The eKYC OTP is sent to the mobile number registered with your Aadhaar — not your Samagra registered mobile. If your Aadhaar mobile number is different, inactive, or has DND active, the OTP will not arrive. Check which mobile number is linked to your Aadhaar by logging into myaadhaar.uidai.gov.in.
Fix: If Aadhaar mobile is wrong or inactive, visit a UIDAI enrolment centre to update the mobile number on your Aadhaar. This takes 7 to 10 working days. If DND is active, call 1909 to deactivate it. For detailed OTP troubleshooting see our MPTAAS OTP not coming guide.
Samagra eKYC Failed — Reason 3: Date of Birth Mismatch
If your date of birth in the Samagra database does not match your Aadhaar, eKYC fails during the verification check. This is common when the Samagra registration was done manually with an approximate birth year. Fix: Get the date of birth corrected in Samagra at your Gram Panchayat with your Aadhaar and birth certificate as proof.
How to Complete Samagra eKYC After Fixing the Issue
Go to samagra.gov.in and navigate to Samagra Profile Update or eKYC option. Enter your 9-digit Samagra member ID. Enter your 12-digit Aadhaar number. An OTP is sent to your Aadhaar-registered mobile. Enter the OTP. If details match, eKYC completes instantly and your Samagra and Aadhaar are linked. You can then proceed with MPTAAS registration at tribal.mp.gov.in/MPTAAS. For the full registration process see our MPTAAS registration guide.
Frequently Asked Questions
Why does Samagra eKYC fail?
Samagra eKYC fails when the name or date of birth on your Aadhaar does not match the details in the Samagra database, when your Aadhaar is not linked to a mobile number for OTP, or when the OTP delivery fails due to DND or network issues.
How do I fix name mismatch for Samagra eKYC?
Get the incorrect name corrected first. For Samagra name correction, visit Gram Panchayat or Ward Office with your Aadhaar as proof. For Aadhaar name correction, visit a UIDAI enrolment centre. After correction, retry the eKYC.
Samagra eKYC OTP not coming — what to do?
The OTP goes to the mobile number registered with your Aadhaar — not your Samagra mobile. Check if the Aadhaar-linked number is active and DND-free. Call 1909 to check DND status. Try at off-peak hours if the portal is under load.
How long does Samagra eKYC take to complete?
Samagra eKYC completes instantly once you enter the correct OTP. After successful eKYC, your Aadhaar and Samagra are linked immediately and you can proceed with MPTAAS registration.
Can I do MPTAAS registration without Samagra eKYC?
No. MPTAAS registration requires Samagra ID to be Aadhaar-verified through eKYC. Without completed eKYC you cannot proceed past the registration step.
