MPTAAS password reset is required when you forget your login password or get locked out of your account. The process takes less than 5 minutes if your registered mobile number is active and OTP is working. This guide covers every step and every scenario including forgotten User ID and changed mobile number.
Before You Reset — Check Your MPTAAS User ID First
Many students attempt a password reset when the actual problem is entering the wrong User ID. Your MPTAAS User ID is the numeric code sent via SMS when you registered — it is not your email, not your Aadhaar number, and not your college enrollment number. Check your old messages for a registration confirmation SMS from MPTAAS or tribal.mp.gov.in before attempting a reset.
MPTAAS Password Reset — Step by Step
Open Google Chrome and go to tribal.mp.gov.in/MPTAAS. Click on the Forgot Password link below the login form. Enter your User ID in the field. Enter your registered mobile number. Click Send OTP. Wait up to 3 minutes for the OTP SMS to arrive. Enter the 6-digit OTP. Set a new password — minimum 8 characters including at least one number. Confirm the new password and click Submit. Your MPTAAS password is now reset and you can login immediately.
OTP Not Coming During MPTAAS Password Reset
If the OTP does not arrive within 5 minutes during password reset, check whether DND is active on your mobile number by calling 1909. Verify you entered the correct registered mobile number — the OTP goes to the number you used during MPTAAS registration, not your current number if it has changed. Try the reset at off-peak hours before 10 AM or after 8 PM when portal SMS load is lower. For detailed OTP fixes see our guide on MPTAAS OTP not coming.
Forgot Both MPTAAS User ID and Password
If you have forgotten both your User ID and password, the self-service reset on the portal will not work. You have two options. Call MPTAAS helpline at 1800-2333-951 on weekdays between 10 AM and 5 PM and provide your Samagra ID and registered mobile for identity verification — they will give you your User ID. Alternatively, visit your college scholarship office — the scholarship coordinator can look up your MPTAAS User ID from the college backend portal.
Registered Mobile Number Changed — MPTAAS Password Reset Not Working
If you changed your phone number after MPTAAS registration, the OTP goes to your old number which you no longer have access to. In this case the online reset process does not work. Call MPTAAS helpline 1800-2333-951 to request a mobile number update first. After the update is processed, proceed with the standard password reset. For the full mobile update process see our guide on how to update mobile number on MPTAAS.
How to Create a Strong MPTAAS Password
After resetting, set a password you can remember but that is not easily guessed. Avoid 12345678, your name, or your date of birth. A good format is a word combined with numbers — for example your district name abbreviation followed by a number. Write it down somewhere offline. Do not save it in your browser on a shared device.
MPTAAS Login After Password Reset
After successful reset, go to the MPTAAS login page, enter your User ID and new password. If login still fails after reset, clear your browser cache (Ctrl+Shift+Delete) and try again in Chrome Incognito mode. For all login-related issues see our complete MPTAAS login not working guide and the MPTAAS login step-by-step guide.
Frequently Asked Questions
How do I reset my MPTAAS password?
Go to tribal.mp.gov.in/MPTAAS and click Forgot Password. Enter your User ID and registered mobile number. Receive the OTP, enter it, and set a new password of at least 8 characters including one number.
I forgot my MPTAAS User ID — how to recover it?
Check your old SMS messages for the MPTAAS registration confirmation. Alternatively call helpline 1800-2333-951 with your Samagra ID, or ask your college scholarship coordinator to look it up.
MPTAAS password reset OTP not coming — what to do?
Wait 3 to 5 minutes. Check DND status by calling 1909. Verify you entered the correct registered mobile. Try at off-peak hours before 10 AM. If still failing call helpline 1800-2333-951.
How many times can I attempt MPTAAS password reset?
Too many failed OTP attempts trigger a temporary block. If your account gets locked wait 24 hours before trying again.
Can I change my MPTAAS password even if I know the current one?
Yes. After logging in go to My Profile or Account Settings and use the Change Password option. Enter your current password then set the new one.
