Updating your mobile number on the MPTAAS portal is necessary when you change your SIM card after scholarship registration. Since MPTAAS uses OTP-based verification for almost every action, an outdated registered mobile number effectively locks you out of your account. This guide explains every method to update your mobile number on MPTAAS.
Can You Change MPTAAS Mobile Number Directly on the Portal
No. The MPTAAS portal does not have a self-service mobile number change option for security reasons — allowing open mobile updates would make scholarship accounts vulnerable to takeover. All mobile number updates must go through official channels. However the process is straightforward if you follow the correct steps.
Method 1 — Update MPTAAS Mobile Number via Helpline
Call the MPTAAS helpline at 1800-2333-951 (toll free) on weekdays between 10 AM and 5 PM. Inform them you want to update your registered mobile number. They will verify your identity using your Samagra ID, old mobile number if you still have access, and Aadhaar number. After verification the number change is processed within 2 to 3 working days. If the helpline is unreachable see our guide on MPTAAS helpline not working for alternatives.
Method 2 — Update Mobile Number Through College Scholarship Coordinator
Your college scholarship office has access to the MPTAAS institutional backend portal. Visit the scholarship coordinator in person with a written request stating your old number, new number, and reason for change. Attach a copy of your Aadhaar card as identity proof. The coordinator submits the correction to the district tribal welfare office who processes it. This method is often faster than the helpline during peak scholarship season.
Method 3 — Visit District Tribal Welfare Office
If the helpline and college routes do not work, visit the District Tribal Welfare Office in person. Carry your Aadhaar card, Samagra ID card or member number, and a written application requesting the mobile number update. District office staff have direct backend access to the MPTAAS system and can process the change on the same day in most cases.
Documents Needed for MPTAAS Mobile Number Update
- Aadhaar card showing your current mobile number if recently updated
- Samagra ID card or your 9-digit Samagra member number
- MPTAAS application acknowledgment if available
- Written application stating old number, new number, and reason
- College ID card for student identity verification
After MPTAAS Mobile Number Is Updated
After the number is updated in MPTAAS, reset your password using the new number since OTPs will now go to the updated number. Additionally update your mobile on Samagra portal at samagra.gov.in to keep both systems in sync and avoid future OTP failures during registration or renewal. Also verify the update worked by requesting an OTP on the login page.
Frequently Asked Questions
Can I change my MPTAAS registered mobile number online?
No. MPTAAS does not have a self-service mobile change option. Contact helpline 1800-2333-951 or your college scholarship coordinator to request the update.
I lost access to my old number — how do I update on MPTAAS?
Visit the District Tribal Welfare Office in person with Aadhaar and Samagra ID. They can verify your identity offline and update your mobile number in the MPTAAS system.
How long does mobile number update take on MPTAAS?
Through the helpline updates are typically processed within 2 to 3 working days. Through the district office in person it may be done on the same day.
Do I need to update mobile on Samagra too when I change on MPTAAS?
Yes. Update on both MPTAAS through the helpline or college and on samagra.gov.in to keep both systems in sync and avoid future OTP failures.
Will changing mobile number affect my existing MPTAAS application?
No. Updating your mobile number does not affect your existing application or its status. It only changes which number receives future OTPs.
