Forgetting your MPTAAS password or user ID is common, especially since most students log in only once or twice a year during scholarship season. Fortunately, recovering access takes just a few minutes if your mobile number is still linked to your Aadhaar and MPTAAS profile. This guide walks through both recovery paths and what to do if OTP-based recovery does not work.
Recovering Your MPTAAS Password
- Open the MPTAAS login page and click “Forgot Password.”
- Enter your Profile ID or the mobile number registered on your profile.
- Enter the OTP sent to your Aadhaar-linked mobile number.
- Set a new password, following the portal’s password rules.
- Log in immediately with the new password to confirm it was saved correctly.
Recovering Your MPTAAS User ID (Profile ID)
- Click “Forgot User ID” on the login page.
- Enter your registered mobile number or your Samagra ID.
- Verify with the OTP sent to your registered mobile number.
- Your Profile ID, which functions as your MPTAAS user ID, is displayed and sent via SMS.
Password vs User ID Recovery: Quick Comparison
| Situation | What to Click | What You Need |
|---|---|---|
| Forgot password, remember Profile ID | पासवर्ड भूल गए | Profile ID + OTP |
| Forgot Profile ID | उपयोगकर्ता ID | Mobile number or Samagra ID + OTP |
| Forgot both password and Profile ID | Forgot User ID first, then Forgot Password | Mobile number + OTP twice |
What to Do If OTP Recovery Fails
If the OTP never arrives, the most likely cause is that your current mobile number is no longer linked to your Aadhaar, since MPTAAS sends recovery OTPs strictly to the Aadhaar-registered number. In that case, visit your nearest Aadhaar Seva Kendra to update your mobile number first, then attempt recovery again. Alternatively, if you have access to your original registration documents, you can contact the MPTAAS Helpline for manual verification support instead of repeatedly retrying online, which can temporarily lock your account after too many failed attempts.
Once you regain access, it is worth reviewing your MPTAAS प्रोफ़ाइल to make sure your current mobile number and bank details are accurate, so you avoid this same recovery process again next scholarship season.
इस योजना पर नवीनतम आधिकारिक अधिसूचनाओं और अद्यतनों के लिए हमेशा क्रॉस-चेक आधिकारिक MPTAAS पोर्टल.
अक्सर पूछे जाने वाले प्रश्न
How do I recover my forgotten MPTAAS password?
Go to the MPTAAS login page and click ‘Forgot Password.’ Enter your registered Profile ID or mobile number, verify the OTP sent to your Aadhaar-linked mobile, and set a new password.
How do I find my MPTAAS user ID if I forgot it?
Click ‘Forgot User ID’ on the login page and enter your registered mobile number or Samagra ID. The portal sends your Profile ID, which acts as your user ID, via SMS to your registered number.
What if my mobile number linked to MPTAAS has changed?
You cannot receive the OTP needed for password or user ID recovery in that case. Visit an Aadhaar Seva Kendra to update your mobile number first, or contact the MPTAAS helpline for an alternate verification route.
Why does the OTP for password reset not arrive?
This usually happens due to network delay, an incorrect mobile number on record, or too many reset attempts triggering a temporary block. Wait a few minutes before retrying, and confirm the number matches what you registered with.
Is there a limit to how many times I can reset my MPTAAS password?
The portal may temporarily restrict repeated reset attempts within a short time window as a security measure. If you get blocked, wait some time before trying again or reach out to the MPTAAS helpline for assistance.
